Legal Pages

Legal Pages

Shipping & Delivery Policy

At Chatura Academy, certain Abacus programs include physical learning kits for each level, which may contain study materials, an abacus, and other required learning resources.

Dispatch of Learning Kits

  • Learning kits are dispatched after successful admission and confirmation of payment.

  • Kits are sent based on the level enrolled and the selected program.

  • Dispatch typically occurs within 5–10 working days from the date of admission.

Delivery Method

  • Kits are delivered through reliable courier or postal services to the address provided at the time of registration.

  • Delivery timelines may vary depending on the location and courier service.

Shipping Charges

  • Shipping charges, if applicable, will be communicated in advance during the admission process.

  • In some cases, shipping may be included as part of the program fee.

Address Responsibility

  • Parents are responsible for providing accurate and complete delivery details.

  • Chatura Academy will not be responsible for delays or non-delivery caused by incorrect address information.

Delivery Delays

  • While we aim for timely delivery, delays may occur due to courier issues, weather conditions, or unforeseen circumstances.

  • Parents will be informed if there are any significant delays.

Damaged or Missing Items

  • If a kit is received in damaged condition or with missing items, parents must inform us within 48 hours of delivery.

  • Upon verification, the academy will arrange for a replacement or appropriate resolution.

Contact Us

For questions related to shipping or delivery, please contact us at:
📧 Email: chaturaacademyy@gmail.com
📞 Phone: +91 9342936600 / WhatsApp: +91 9342936600
🏢 Address: Chatura Academy, Angel Nagar, Vandiyur, Gomathipuram, Madurai, Tamil Nadu – 625020